Cookie Policy

Last updated: July 30, 2024

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This Cookie Policy explains how Domain ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or interact with our platform at domain.biz. By continuing to use our platform, you agree to the use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files placed on your device — computer, tablet, or mobile phone — when you visit a website. They allow the website to recognize your device, remember your preferences, and improve your experience over time. Cookies may be set by the website you are visiting (first-party cookies) or by third-party services operating on that site (third-party cookies).

Similar technologies such as web beacons, pixel tags, local storage, and session storage function in comparable ways and are also covered by this policy.

2. Why We Use Cookies

We use cookies and similar technologies for the following purposes:

• To ensure the platform functions correctly and securely
• To remember your session and authentication state
• To save your preferences and settings between visits
• To understand how users interact with our platform and improve its performance
• To measure the effectiveness of features and content
• To provide a consistent and personalized experience

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the platform to operate. Without them, core features such as login, session management, and security cannot function. These cookies do not collect personally identifiable information and cannot be disabled without affecting platform functionality.

• Session authentication tokens
• Security and fraud prevention identifiers
• Load balancing and server routing cookies

3.2 Functional Cookies

Functional cookies allow us to remember choices you have made and provide enhanced, personalised features. They may remember your language preference, display settings, or the state of interactive exercises and assignments within the platform.

• User interface preference storage
• Progress tracking within learning modules
• Form autofill and input state retention

3.3 Analytics and Performance Cookies

These cookies collect information about how users navigate our platform — which pages are visited most frequently, how long users spend on a given section, and where errors occur. All data collected through analytics cookies is aggregated and anonymised. We use this information solely to improve the platform.

• Page view and click tracking
• Session duration and navigation path recording
• Error and performance monitoring

3.4 Third-Party Cookies

Some features of our platform rely on third-party services that may set their own cookies on your device. These cookies are governed by the privacy and cookie policies of the respective third parties. We do not control the data collected by third-party cookies and recommend reviewing the applicable third-party policies directly.

Third-party services may include analytics providers, video hosting platforms used for instructional content, and collaboration or communication tools embedded within the platform.

4. Cookie Duration

Cookies can be either session-based or persistent:

• Session cookies are temporary and are deleted from your device when you close your browser.
• Persistent cookies remain on your device for a defined period or until you manually delete them. The duration varies depending on the purpose of the cookie.

5. Your Choices and Controls

You have several options for managing cookies:

5.1 Browser Settings

Most browsers allow you to view, manage, block, and delete cookies through their settings. You can configure your browser to notify you when cookies are being set or to refuse cookies entirely. Please note that disabling certain cookies may affect the functionality of our platform, including the ability to log in or save progress.

5.2 Opt-Out of Analytics

If we use a third-party analytics provider, you may be able to opt out of data collection by that provider directly through their opt-out mechanism. We will aim to provide a link to any applicable opt-out tool where relevant.

5.3 Do Not Track

Some browsers support a "Do Not Track" signal. At this time, there is no universally accepted standard for responding to such signals, and our platform does not alter its data collection practices based on this signal. We will update this policy if our approach changes.

6. Cookies and Personal Data

Some cookies we use may be associated with personal data, such as your account identifier or email address, when you are logged in. In such cases, the handling of that data is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our platform's functionality. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions or concerns about this Cookie Policy or our use of cookies, you can reach us through the following:

• Email: [email protected]
• Phone: +1 604 876 9911
• Address: 393 Rue Acadie, Grande-Anse, NB E8N 1E2, Canada

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By using our platform, you acknowledge that you have read and understood this Cookie Policy.